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perusahaan peserta CAREER EXPO

Mekari University

Kota Administrasi Jakarta Selatan Komputer/TI

14

Lowongan

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, Mekari Flex and Mekari University, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard. Mekari University is Mekari's certified professional training service. All openings posted on this page are applicable for Mekari as a whole.

Lowongan dibuka

Customer Support (Mekari Qontak)

3 Pelamar Tutup
Tanggal Buka : 24 Oct 2025 00:00 WIB
Tanggal Tutup : 24 Nov 2025 00:00 WIB
Fungsi Pekerjaan : Layanan Bisnis
Tingkat Senioritas : Entry Level
Jenis Pekerjaan : fulltime

Job Description:

  • Handle user inquiries and complaints through live chat/phone call/email
  • Ensure user satisfaction through feedback and solution
  • Inform user in case of website maintenance or any problems occurred
  • Collaborate with internal team to handle complaints and other inquiries


Persyaratan Pekerjaan


Requirements:

  • Fresh graduates from all majors are welcomed to apply
  • Experience in handling user inquiries and complaints through live chat is a plus
  • People-oriented, proactive, and communicative
  • Good analytical and problem-solving skills
  • Good personality


Nice to Have:

  • Minimum of 1 year working experience in Customer Support or related fields
Syarat Khusus :
Sarjana/S1
Semua Prodi
0